Order # 405158189 and 743784321

Hi ACG go team, I am looking for an shipping update for Order # 405158189 and 743784321 I expected them both to arrive already - can you please share an update? Thank you!

Order Status

Hello, I’m looking to get the status of order #57062420. Thank you in advance for the assistance!

Missing item from order, no updates

Howdy, Order # is 1816063317I placed my order back on May 31. In September, I received 2/3 of my order. I am still missing the Zhongli plush and there have been no updates and I don't remember which preorder number I was, so I'm unsure when to expect it. I tri ...

order number 1026988518

i was told all the products i ordered where in stock and whould be shipped within 5 buissnes days, they havent. whats going on?

Missing Order 1446910277

I made an order for a Guoba ramen bowl a couple of weeks ago and I really need to know if that's actually shipping or not. It's supposed to be a gift for someone's birthday that's in the middle of November and a big reason I ordered this bowl was because it sa ...

check Order No. 970559823

Hi, I placed this order about 4 weeks ago and has not received any follow ups. Can you provide a status update on this? I thought the Klee mug and Guoba pot was in stock. Please advise, thanks!

Missing order # 2134814151

I'm writing to you because I still did not hear anything about my order. As I did not receive an answer to my e-mail from the 21st of October I'm trying here again. The order number is 2134814151. The transaction code of PayPal is 0RY293174K9113803. The ite ...

No updates

Hello! I've been exited about my order but haven't got any updates. It's been around 2 or 3 weeks, my order number is #256873482. Thank you! ^^'

can you update me on order status please?

Hi, I have placed my order back in early September and my order number is 664857039. Thanks

Barb1954

Thank you for your earlier response. I would like to pay the extra fee to have any items in stock from order 1195738672 (placed on oct 7) send now. I understand that the pre order items will be sent when they are in stock. Please let me know how to pay for shi ...

Where is my order now?

I ordered some items for a present for a friend and at the time both items were instock. Nothing was under pre order. But i have not received any updates at all. So where are the items now? :o Order number:1404198545

Missing order from month ago please help #1454655486

Hi, I ordered the Tartaglia Monoceros Caeli Plush Toy and my order number is 1454655486. I made this purchase on October 13th, the product itself on your website says it should be shipped in 3-5 days. I am also in a city in Arizona meaning there shouldn't be ...

Wrong Item

I just got an email that said the Aether standee was sent from order 675010182 but I already got the standee from a separate order that was sent around last month. I didn't receive the other two items in the order that I ordered Aether with so I was wondering ...

Order 1646793058 & Order 1037858041 status

Order # 1646793058 was placed on August 15th, 2021, and Order # 1037858041 placed on August 17th, 2021 have not been receive ...

Shipping status of order no. 63153602

Only Received partial order

Order #1984975866 I ordered through Etsy in March 2021, and I received two items out of the 4 I purchased. The Order page indicated that I would receive a second order but I am unsure when this will be as I haven't gotten any email notification or anything. Ca ...

Where are my orders

Order # 1646793058 placed on August 15th, 2021, and Order # 1037858041 placed on August 17th, 2021 have not been received to date nor have I received any shipping notifications? These are Christmas gifts, PLEASE tell me the status of these orders and when I ca ...

Order Status

Hello, its been a month since I placed my order and I've not gotten any update on my order status. I'll like to know the status of my order and where the package is. My order number is 764316106. I only have one item in the order: a Zhongli Standee Pendant. It ...

Order No. 2116179563

Hi, Acg go. I placed an order in June. You only shipped me one item. When will you ship the rest of the items? Could you please give me an update? I emailed you, but never got a reply. Order No. 2116179563. Thank you.

What happened to my pre-order?

Hi, I ordered the Limited Edition Mondstadt OST Pack to arrive for every traveler at the end of october how it was stated in the e-mail we got. I haven't heard anything from it yet! (Order No. 812811712). I also sent an e-mail with no response and I am very, ...