Hi! I received most of my order today and just wanted to confirm if the Jumpty Dumpty Mug was not supposed to ship yet. In the email I received, the mug was included on the list of items to be shipped, but neither the package nor the shipping receipt that came with includes it. Please let me know if more information is needed :)


My order number is 1950262962.


Thank you!

I am sorry for the confusion, we are working on it to fix your order issue. Thank you for stopping by.

Hi, just wanted to see if there was an update for my issue. It's been a little over two weeks since the initial email reaching out to me about this issue and I have not gotten any response.

Hi, I am reaching out again to see if there are any updates on this issue. I have also sent a follow up email to the initial person who reached out to me.

Hi, asking for an update on this issue again. I have not received any response since December 2021.

Hello, asking about this again. It is now April 2022 and this issue was raised in December 2021. Can I get an update on the missing Jumpty Dumpty Mug?