Hi, my order number is 1351769831. I posted here 21 days ago and was told that 2/3 of my items would be sent that following Monday. Have they been sent out to me yet? Is the third item (the Klee mug) still being held up at the port? Thank you.

Hello Lysphere,

We checked your package and we found the shipping information was wrong so it was returned by the postal office. We resent the package, and a confirmation email already sent to your email includes the tracking number.

Feel free to contact us if the shipping status is still wrong.

Thanks!

Best wishes,
ACG Go Team

Hi,

I haven't received any emails from ACG recently. I checked all of my email folders, including my spam folder, and there was nothing there.

Hi,

I still don't have any emails from you and I still need an answer to this. Thanks.

Hello, @Lysphere
We have checked your order #1351769831. Your 3 items shipped via UPS 1ZX9666V6792867623. This package delivered on Monday, August 16 at 4:20 P.M.
You can continue to ask us if you have any questions.

Best wishes,
ACG Go Team