Order No. 2011508850
Received all my items from my order except for:

Genshin Impact Zhongli Rex Lapis Plush Toy
SKU: CNP00015
Quantity: 1

Contacted through phone, this post is for the record in case it's not resolved within the next 2 weeks.

Hello Aileen,
Thank you for contacting us.

Our staff is already working on it and the package will be sent out today.

So glad we can help, if you have any other concerns, just let us know!