To all ACG Go users,

If you are experiencing an error of logging in with your account password, please read this short announcement seriously.

We have updated the web community system to V1.1 last week. If you cannot log in, because your account needs to be reset the password.

To ensure your account safety, we did not keep all user's passwords when we were doing the upgrading.





Therefore:

• We kept most of your old account information except your old password.
• All users are REQUIRED to RESET THE PASSWORD before first-time log-in to the new system (ACG Go V1.1).
• Please use your registration email address to reset your password here!
  

In addition:
We have not finished updated your point records, we will complete the process soon to recover the same points your account has earned before V1.1.

Thank you for your corporation! We will keep doing maintenance of the system for your convenience and personal privacy.

How about quit screwing around with updating the web community and start replying to customers trying to figure out where their orders are for the last month!

Agreed. My inquiry has sat since the 1st without answer and Now I need Urgent Help because my order had the wrong address on it.

RinVansant replied at 1-18-2022 15:46
Agreed. My inquiry has sat since the 1st without answer and Now I need Urgent Help because my order  ...

Hi! We have someone already helped with your orders. Thank you for shopping with us.

midway2u replied at 12-19-2021 09:37
How about quit screwing around with updating the web community and start replying to customers tryin ...

Really appreciate your suggestion, we have adjusted our customer service. Hope you have a nice day! Thank you for being our valuable user.