The latest tracking information of each product will be updated once we have them. Please feel free to check it out if you need a specific timeline.

What is the Shipping Schedule?

Dear customers,

Thank you for taking your patient with our products and services. We have made this schedule for you to check the delay situations of each product.
You could use a search tool in the database, to find your specific products easier and faster. You also can view it in a larger view, just click on "View Large Version", you will be directed to a new page to the database.

Note:

• Click on the product you will see the estimated date, update history, and current status.
• The database will be updated in-time while there is a new change of the products.
  

Useful Shipping Schedule Tool

• Check your pre-ordered item's shipping time and tracing information easily, click the link below to get directed to the shipping schedule tool for your items:
• Go to the Shipping Schedule Tool
  

ACG Go Team

Can I have an update on Order No. 199326146? Product showed in stock when I ordered it on Dec. 7 and said it would ship in 3-5 days and still no updates. Where’s my order? It’s a Christmas gift and I need it!

rpjanp7 replied at 12-20-2021 10:13
Can I have an update on Order No. 199326146? Product showed in stock when I ordered it on Dec. 7 and ...

Hello Roger,

Your order has been shipped this week, please track your package with the tracking number via UPS. We have sent an email with the shipping receipt to your email already, or if you cannot find the tracking number, please go to your private message. I just sent the tracking number through a DM message.

Please feel free to contact us if you have any questions. Merry Christmas!

Best wishes,
Himeko