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    [Resolved] Incomplete order? Reply
    From Topic: Order Issue Only Author
    angelsnburns Lv1 Author 8-30-2021 17:24:33
    I received my order but only got 1 of the 3 things I ordered. My order number is 942297247 and I only got the fischl standee.
    Hello, angelsnburns
    All pre-order products will be shipped one by one according to the order dates. All in-stocked products can be shipped within 7 days. If we are experiencing a lot of orders that can be shipped at the same time, we will try our best to keep working on packaging and shipping, please wait to be inpatient for some days. Thanks!
    Usually, we will ship within 7 days; but if there is any pre-order product that includes the same order, we will ship them all, once all items arrived in stock, which is the last shipping date in this order. To make sure travelers can receive their products as soon as possible, we HIGHLY RECOMMEND travelers put in-stocked and pre-order products in separate orders. (This shipping rule effects since August 1st, 2021.)
    You can visit the link below to track the status of your pre-order items:

    Best wishes,
    ACG Go Team

    Anime, Comics, Game Go!
    9-1-2021 10:49:59 Reply
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    angelsnburns Lv 1

    Lazy bone, nothing existed. _(:3」∠)_

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