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    [Resolved] Rex Lapis Plush Date Reply
    From Topic: Order Issue Only Author
    Minty Lv1 Author 9-10-2021 07:04:08
    Why has the date for the Rex Lapis plush been delayed by two months? I ordered several months ago and have been waiting since, while people who ordered from other websites recieved theirs in July. What's with the wait? Why only now being delayed until November? You need to be more transparent about what's happening with orders.
    Hello @Minty,

    Thank you for contacting us and so sorry about the delayed issue.

    miHoYo just sent us the first 100 Rex Lapis plush toy two weeks ago, evenly the customers in China did not receive the products before October. The first 100 of them are on the way from China to the U.S. now.

    You also could check the shipping status and updates on our shipping schedule which can be found in our community. Once you find the Rex Lapis plush toy line, you can click the zoom-out button at the right of the line, there will be more detailed information about the products. We will keep updating the shipping schedule from time to time once there is an update.

    Due to the COVID-19, the production efficiency of the factory, the shipping efficiency of the international freight, and also the customs and clearance and unloading service in Los Angeles were delayed very often at this time. Thank you for being our valued customers and we will be with you together for waiting for the products.

    Please let us know if you have further questions! Thanks!

    Anime, Comics, Game Go!
    10-25-2021 04:23:01 Reply
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    Minty Lv 1

    Lazy bone, nothing existed. _(:3」∠)_

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