Hey ACG Go!

Would it be alright for you to cancel my order #2011240264? I realise that this order took quite a bit out of my wallet so would it be possible for you guys to cancel my order? I'm sorry for the inconvenience and I know about your store's policy but nevertheless, can you tell me the process to cancel my order if it isn't too late.

Thanks :D

Hello @nyanyana,

We are so sorry to hear about your personal situation. After discussed this, we decided to help you cancel the order. However, this is an exception, and usually, we don't accept it. I hope you can get through the difficulties as soon as possible, and I wish you all the best!

Sincerely,
ACG Go LLC

We have submitted the request to the bank, you will receive the refund from the bank in 1-3 business days. Please contact us if you have further questions, thank you!