Extra Merch

Hello! I ordered a Rex Lapis plushie and he arrived safely, thank you very much for that! But included in the same package was the Zhongli illustration standee that I bought in the same order, it confused me because I wasn't told that the standee would be sen ...

Wrong Item

I just got an email that said the Aether standee was sent from order 675010182 but I already got the standee from a separate order that was sent around last month. I didn't receive the other two items in the order that I ordered Aether with so I was wondering ...

Address Change

Hello, I moved recently and was looking to change the address for the order numbers 675010182 and 1510748824, as they both have items not yet sent.